How did it happen that Thanksgiving in the US is upon us again?! For those of you outside of North America – Thanksgiving is not only the kick off to the holiday season, but it is the time when we eat a ton of food (turkey the prime target for the family table) and connect… Read More
What’s the deal with coaching?
I’ve been meeting people who don’t understand what coaching does for a small business owner or why people invest in coaching at all. There is a third group of people, and those are the unlucky few, who have used the services of a bad coach. Are you one of these people? The most curious things… Read More
5 ways to show you care
The news in the US is a rough place right now. Hurricane devastation and massive shootings fill my newsfeed and mind. It feels like there is so much disconnect and discord in our politics – and thus in our news – that it is hard to sometimes see the humanity underneath all the tragedy. It… Read More
Customer UnService – a Rant
Last week I had a very frustrating experience in customer service. They lost my order. Not only did they lose my order, but they didn’t make it until I was mad enough to ask the second time. I was so upset that I came home and complained to the corporate office. In retrospect, it’s given… Read More
When a “no” isn’t really a no.
Ok, there is a lot of discussion about “No” when it applies to dating, even some really funny videos about it, but when it comes to business, some of us hear one “no” and run for the hills. In business however, “no” can often mean “not right now” or even “maybe later” – and unless… Read More